Mint Tree - IT Solutions

Software Maintenance

Mint Tree provides maintenance services for large legacy systems. Maintenance services include major and minor modifications and enhancements as well as production support. Such systems are client/server and are typically essential to a client's business, though over a period of time they become progressively more difficult and costly for the client's internal IT team to maintain. Mint Tree's IT professionals take an engineering approach to software maintenance, focusing on the long-term functionality and stability of the client's overall system and attempting to avoid problems from "quick-fix" solutions. We make sure that the software receives functional updates on an as needed basis as your business needs evolve.

The primary goal of the maintenance and support phase of development is to service new requirements and to fix anomalies that occur in the real world implementation of the software.

Mint Tree's Software Maintenance services help our clients achieve their business objectives, by providing dedicated and reliable on-time maintenance support to enhance the value of their existing products. We have a proven track record of exceptional software maintenance support.

Offshoring your software maintenance operations to us guarantees efficiency and effectiveness, thereby bringing down their total cost of ownership (TCO) while simultaneously resulting in improved quality and service levels. Our fine-tuned software maintenance processes enable you to focus on your core activities and free up your resources while leaving the nitty-gritty to us. Our time-tested procedures lead to smooth transitions and leave no room for initial hiccups. This allows us to confidently assume ownership of your software maintenance activities and ensure business continuity and risk mitigation. Our hands-on, proactive approach to all aspects of software maintenance has made us the service provider of choice for several leading ISVs worldwide.

To execute the maintenance, we can access our client's infrastructure either by replicating the client's environment or through the use of high-speed communication links.

The tasks we focus on during the maintenance phase include:

Our key deliverable is an enhanced or maintained operation information system and we constantly keep this in focus.

Talk to us today on how we can partner together to help you with your software maintainance and development needs.